Guests Reviews of The Mercer

Stayed at The Mercer for a week-long trip for business and leisure. Perfect location near train station and within walking distance of SoHo and Lan Kwai Fong. Felt safe even late at night. Breakfast was great, offering the 

Really friendly service - in fact, staff went out of their way to be of assistance. Great location.

Nice choice, if you can afford it! Complimentary breakfasts and free wifi in the rooms - a very good deal for Hong Kong!

The location was superb, situated in the vibrant Sheung Wan district. We were just a short walk away from the MTR and tram lines, which made exploring the city incredibly convenient. The area had a great selection of restaurants and eateries, offering 

This hotel was such a big rip-off! The rooms do not look like the ones they show here, when I went to ask at the reception, they told me that there's only two rooms that looks like the one they show on booking,com. So if you want to stay in the room that is on show here, you better make sure that you will get it before you book, The room I got seems much smaller, and the view is terrible! The hotel is still underconstruction thats why I think its not fair to cost such a high price and have no facilities available. Breakfast was shocking! The breads were soft and a little wet, seems like its been out of the fridge. I paid 2500HKD a night to get this!? Unbelievable! The hotel is really small, and cost way too high for its standard. I am only 160cm tall and the sink is at the height of my thigh .. the toilet is yellow all the time, baht tub is smaller than usual size you normally see... Really dont know what to say... was a big disappointment..

Just outside main commercial centre and so a bit more sassy but near enough to walk for everything including night life and restaurants. Very handy for local subway transport. Small and friendly, all brand new and a little different. So new 

I stayed at this luxurious 4-star hotel and I was impressed with its prime location in the Sheung Wan district. It is nestled in a back alley, away from the hustle and bustle of the shopping area in Central. The 

We cannot speak highly enough of the Mercer. The staff were so fantastic - when I discovered I'd left my handbag in a taxi, they immediately phoned the taxi company, and directed us to the nearby police station to make a full report. I cannot thank them enough for 

Great location for the price. Beautifully designed. Free Wifi in all rooms. Free shuttle bus to Airport Express.

The fact that the free shuttle bus isn't that well advertised by the hotel. What's more confusing is that there is an official Shuttle bus provided by the Airport Express but this does not serve the Mercer hotel. Instead the Mercer provide their own Shuttle, which guests should contact the hotel prior to their arrival to enquire about pick up times and point.

Great location near MTR, Soho and ferries. Large clean room with kitchenette. Fast WiFi and portable phone. Lovely hotel with friendly staff and delicious breakfast. Spacious room and comfortable bed.

Everything was fantastic.

Chic, boutique hotel with close proximity to transport, eateries and entertainment. Noisy during the day but Quiet at the night. The mini bar is a bonus although we were hardly in to enjoy same. Friendly frontline staff 

Staff are very friendly, welcoming and efficient. The breakfasts are good, especially as they include some Chinese dim sum items in addition to the more conventional continental breakfast type items. I was upgraded to a suite on a high floor when checking-in 

During our recent stay at Mercer, we were impressed by the excellent service provided by the staff. They went above and beyond to ensure our needs were met, from promptly delivering extra clothe hangers to assisting with printing travel 

Modern, sleek design hotel... We had a suite which was very large and very nice... Good location for tourism - close to markets and metro... Good breakfast included with Western and Asian elements... Staff were friendly and helpful 

Unlikely appearance form the outside but surprisingly good room facilities.

Location is not ideal but close to nightlife and some business areas.